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Cleaning and Support Services NVQ Level 2

To achieve the Level 2 NVQ in Cleaning and Support Services you must complete 6 units. This is made of 3 mandatory units and 3 optional units.

Mandatory Units:

  • Make sure your own actions reduce risks to health and safety (ENTO)
  • Communicate effectively with customers and others

and either

  • Work as a team and develop yourself

Or

  • Work individually and develop yourself

Plus any three optional units from:

  • Clean and maintain internal surfaces and areas
  • Clean and maintain external surfaces and areas
  • Deal with routine waste
  • Clean washrooms and replenish supplies
  • Clean high risk areas
  • Clean confined space
  • Clean food areas
  • Deep clean equipment and surfaces
  • Clean, Maintain and protect hard floors
  • Clean and Maintain soft floors and furnishings
  • Clean glazed surfaces and façades
  • Deal with non-routine waste
  • Carry out maintenance and minor repairs
  • Perform street cleansing manually
  • Perform street cleansing by machine
  • Work safely at heights
  • Use a water-fed pole system to clean windows and facades