This course delivers service skills for those working in hospitality and catering. Training covered includes; customer care, food safety and hygiene, team working and food service.
The Food Service is aimed at staff involved in the servicing of food across a wide range of catering or hospitality environments. It is also suitable for team members in a quick service environment.
Skills & Knowledge gained
Employees will be confident in all aspects of food service including: serving food at tables, providing a silver service, providing a carvery / buffet service, and maintaining and dealing with payments.
Eight units must be completed for the full NVQ. Each candidate must complete all the mandatory units, plus four optional units.
Mandatory units
All must be completed.
- Maintain a safe, hygienic and secure working environment
- Contribute to effective teamwork
- Give customers a positive impression of yourself and your organisation
- Maintain food safety when storing, holding and serving food
Plus four of the following:
Optional units
- Prepare and clear areas for counter/takeaway service
- Provide a counter/takeaway service
- Prepare and clear areas for table service
- Serve food at the table
- Provide a silver service
- Provide a buffet/carvery service
- Maintain and deal with payments
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